Analyst – Inbound Support – Customer Operations (Pune)
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We're searching for a dedicated and enthusiastic Specialist to join our vibrant Customer Management team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound support. Your primary responsibility will be to provide exceptional customer service by addressing their inquiries in a timely and efficient manner. You will also play a crucial role in understanding customer needs and delivering assistance to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and friendly responses to customer inquiries via inbound chat platforms.
- Troubleshooting customer issues with empathy and promptness.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a customer-focused with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Begin Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for customer service? Do you thrive in a dynamic environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the face for our valued customers, providing them with efficient support via live chat. You'll address a spectrum of customer inquiries, ensuring their satisfaction.
- Strengthen your customer service expertise.
- Team up with a talented team of professionals.
- Hone valuable experience in the tech industry.
If you are ready to take on a challenge, we encourage you to apply today!
Customer Service Specialist : Inbound Chat at Eclerx Pune
Are you a enthusiastic communicator with a knack for addressing customer problems? Do you thrive in a fast-paced environment and enjoy helping people? Then explore this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of communication for our valued customers, supporting them with their concerns through live chat.
- Duties include:
- Proactively connecting with customers via live chat
- Offering prompt and effective solutions to customer inquiries
- Maintaining a courteous and professional demeanor at all times
- Collaborating with other teams to guarantee seamless customer service
If you are a team player with excellent customer service skills, and a strong work ethic, we encourage you to submit your application! This is an amazing opportunity to advance your career in customer service while playing a role in a growing company.
Eclerx Needs Inbound Chat Analysts for Customer Operations Team
Are you a customer-focused individual with outstanding communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of customer service solutions, and we're committed to delivering exceptional customer experiences.
As an Inbound Chat Analyst, you will be the initial interaction for our customers via live chat. You will resolve inquiries in a timely and efficient manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to join our team!
Kickstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a love of customer service? Do you excel in a fast-paced environment? Then this is the perfect opportunity for you! Eclerx is currently recruiting talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first person for our customers, providing prompt and friendly support via live chat. You'll be responsible for resolving customer inquiries, troubleshooting issues, and guaranteeing a positive customer experience.
We offer a supportive work environment with opportunities for advancement. If you are ready to make a contribution, we encourage you to apply!
Elevate Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a passionate individual with a sharp eye for detail and a desire to offer exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this vital role, you will be the first point of contact for our respected customers. You will address their concerns in a timely and professional manner. Your interpersonal skills will be instrumental in fostering positive customer interactions.
At Eclerx Pune, we aim to create a inclusive work environment where you can get more info thrive both personally and professionally. We offer competitive compensation and benefits packages, as well as possibilities for personal advancement.
- As you are a self-motivated individual with a powerful work ethic and a true desire to make a significant impact, we encourage you to consider joining our team!